Direct answers… before you decide
The Product
What is Digit?
An Arabic ERP system that integrates Accounting, Sales, Purchasing, Inventory, POS, Reports, and Invoicing from the same database.
What is the difference between Digit and other ERP systems?
Digit is an integrated Saudi Arabic system with an interface, reports, and localization designed for the local market.
What is the difference between Digit and accounting software?
Accounting software records books; Digit manages your entire company — Sales, Inventory, Operations, and Accounting.
Implementation
How long does implementation take?
Usually within weeks according to a defined phased methodology, adjusted based on your data volume and modules.
Who is responsible for implementation?
Trilogy — the implementer of Digit in Saudi Arabia — with a single implementation lead and signed deliverables.
What do I receive at each stage?
A signed deliverable: Analysis, Setup, Migration, Training, User Acceptance Testing (UAT), and Go-live plan.
Pricing
How is Digit priced?
A clear pricing model; request a custom quote for your case with no surprises.
Are there per-user fees?
We clarify the pricing structure upon requesting a quote based on your scope of use.
E-invoicing (ZATCA)
Is the system ZATCA-approved?
Designed to support Phase 2 requirements upon configuration; we avoid claiming official approval until documented.
Does it issue simplified QR invoices?
Yes, simplified invoices with a QR code according to system settings.
Data Migration
Do we migrate from Excel?
Yes, data migration from Excel or your previous system is a separate stage with a reconciliation report.
Will I lose my data?
No, we reconcile and document before final approval with your signature.
POS
Is there a POS for every activity?
Yes, POS solutions tailored to the activity — Pharmacies, Restaurants, Retail, and more.
Does it work without internet?
Continuity during connection drops depending on configuration, subject to verification.
Support
Is support in Arabic?
Yes, a local Arabic-speaking team via Trilogy.
What are the response times?
Declared based on priority and approved within the support plan.
Hosting
Cloud or On-premise?
Both options are available depending on your needs.
Where is my data hosted?
Location and data residency are approved by Trilogy before deployment.
Technical Foundation
What is the technical foundation of Digit?
Digit is built on a solid global open-source foundation, with Saudi packaging, localization, implementation, and support via Trilogy.
Trilogy Relationship
What is the relationship between Trilogy and Digit?
Trilogy is the owner, implementer, and supporter of Digit in Saudi Arabia. Digit is the product, and Trilogy is responsible for its delivery and support.