DIGIT CRM · Customer relationships

A pipeline looks good… but the exceptions are what need action

Deals by stage on a Kanban board, with value, probability, close date and next step.

Overview of DIGIT CRM

Real screens from the system; names and figures are illustrative.

A sales manager following up with a customer by phone
Opportunities: stage ageing, stage-to-stage conversion and high-value deals without follow-up
Shown in a real screen
Visible in the screenshot on this page.
Shown in a demo
Described in the company profile, shown in a demo session per edition.
Depends on scope
Depends on set-up, an integration or a service defined in scope.

Adapted from the DIGIT Corporate Profile 2026, page 25

Every deal has a stage and a next step

Pipeline value alone says nothing about stalled deals. The alerts above the board do.

  1. 01

    Clear stages

    Qualification, demo, proposal and quotation, negotiation, ready.

  2. 02

    Value and probability

    Value, percentage and weighted value per deal.

  3. 03

    Alerts

    Stalled, no next step, past close date, high value without follow-up.

What the deals board shows

What the deals board shows, demonstrated in a demo session.

  • Kanban by stage

    Kanban

    A card per deal with organization, value, probability, owner and last activity.

    Shown in a demo
  • Pipeline indicators

    Total open pipeline, weighted pipeline, win rate and won revenue.

    Shown in a real screen
  • Deal alerts

    Stalled, no next step, past close date, high value without follow-up.

    Shown in a real screen
  • List or Kanban view

    Group by field, sort, and save the view.

    Shown in a demo
  • Deal and organization

    DEAL · ORG

    Deal and organization numbers on each card.

    Shown in a demo

Pipeline questions

What is read from the board.

  1. Which deals have no next step?

    The “no next step” alert opens the deals themselves.

    Source
    The deal and its activities
    Decided by
    Sales manager
  2. What has passed its close date?

    The “past close date” alert.

    Source
    Expected close date
    Decided by
    Sales rep
  3. What is the real weighted pipeline?

    Value × probability for each open deal.

    Source
    Open deals
    Decided by
    Sales manager

Where CRM stops

A won opportunity moves into the DIGIT Pro selling cycle.

  • Handing the deal to sales

    Depends on scope

    Quotation, sales order, invoice and collection are DIGIT Pro Selling documents; the link between them is configured per scope.

  • Custom stages and probabilities

    Depends on scope

    Defined around how your company sells.

From DIGIT CRM screens

Sections of the real system screens for this area; the names and figures in them are illustrative.

Weighted value by stage and expected closings month by month

Next step

See this process on a scenario close to your work

A short discovery session to define what your company needs, then we show the screens available in your edition and explain what needs set-up.

DIGIT · Our customers

Success stories

More than 200 Saudi businesses across contracting, real estate, trading, services and training chose Digit.

  • B
  • NS
  • Aramys
  • Missions
  • Fursan Al Nama Co.
  • SESE
  • Abdul-Aziz H. Al Sheikh Contracting Est.
  • INCA
  • Midad Al Ofoq Co. Ltd
  • Double Impact Trading
  • Tatweer
  • LCCC
  • Sa'b Transportation
  • SmartWay
  • Alhomaidhi
  • Water Tech. Sys.
  • Sahem Al-Oula Real Estate Co.
  • Falcon Security System
  • IMS Trading
  • Basic Fitness
  • Telal Sitta Invest Co.
  • Tashyeed for Contracting
  • CosmaCare Cosmetics Manufacturing
  • Mustaqbal Al Tatawor Logistics
  • Ensan Academy
  • Techno Seal
  • AlRaneem Catering Services
  • CBL City Building Leaders
  • Dr. Tom Clinic
  • MovePay
  • 1000 Fikra Real Estate
  • LOFT rest. & café
  • Kayes Contracting
  • ATC Al-Khaleej Training Center
  • Masar

DIGIT · Opportunities & Sales Pipeline

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